Your Way Support Services is committed to:

• Providing personalised support built around each person’s individual needs, preferences and goals;
• Helping people make the most of their funded supports while maintaining choice and control over how their services are delivered;
• Working collaboratively with members, families and representatives to develop support arrangements that reflect what matters to them;
• Giving members genuine input into the selection and matching of the support workers who work alongside them;
• Supporting continuity of care by considering existing support workers wherever appropriate;
• Building consistent, reliable support teams, including for people with complex and high-level support needs;
• Being approachable, responsive and flexible as needs and circumstances change;
• Working collaboratively with allied health, nursing and other professionals where required; and
• Providing every service with respect, compassion, transparency and integrity.